i. Why an AI strategy is now everyone’s business
Rather than a specific tool, enterprises should see AI as evolving into something like what computers and the internet mean to businesses today: an ubiquitous and critical enabler of value creation. But it can only succeed in that role if it’s made a core element of the organization’s strategy, since it will touch on virtually all processes and functions, as well as the people who power them.
Ensuring this strategy is sound, relevant, and most of all, realistic requires deep alignment between technology and business goals, strong executive sponsorship, and a level-headed assessment of where AI is likely to ease pain points, and produce the most meaningful results.
The elements of a successful AI strategy Diagram showing that the elements of a successful AI strategy include:AI as a core building block for the business, AI plans are aligned with organizational goals, Leadership awareness and engagement, Establishing clear priorities Pause Source: Thoughtworks
Photo headshot of David Colls, Director, AI and Data Practice, Thoughtworks “The ability to build or consume solutions isn't necessarily going to be your differentiator – but the ability to integrate them into your processes and products in the best way is.”
David Colls Director of AI and Data Practice, Thoughtworks
ii. Use cases that deliver outcomes
Data is a vital resource and an optimal avenue for organizations to explore a wide range of AI augmentation possibilities. Keeping systems up to date, reducing labor-intensive manual processes to support complex operations and bringing sources together to deliver insights are all ways organizations' AI investments' are delivering returns in terms of money, time and customer engagement.
But the implications of recent AI developments go beyond productivity and efficiency. It’s becoming increasingly viable to use AI as a creative engine that can scale product innovation and enable decision-makers to step outside their own perspectives, so they make more discerning choices and new ideas come to light.
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